Privacy Policy

At Fresh Kitchen Tools, we believe that elegance and trust should extend to every aspect of your experience with us, including how we handle your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit freshkitchentools.com.

1. Information We Collect

We collect information that helps us provide our elegant artisan kitchenware and ensure a seamless shopping experience:

• Personal Information: When you make a purchase, create an account, or contact our customer service, we collect information such as your name, email address, shipping address, and payment details.
• Transaction Information: Details about the products you purchase, including items, prices, and payment method.
• Technical Information: We automatically collect information about your device and browsing behavior, including your IP address, browser type, and pages you visit on our site.
• Communications: Records of any correspondence when you contact us at [email protected].

2. How We Use Your Information

We use your information with the same care and attention to detail that goes into crafting our kitchenware:

• To process your orders and deliver our beautiful products to your door
• To provide customer support and respond to your inquiries
• To improve our website, products, and services
• To send you information about products, promotions, and offers (only with your consent)
• To prevent fraud and enhance the security of our website
• To comply with legal obligations

3. Data Sharing and Disclosure

We treat your personal information with the confidentiality it deserves:

• Service Providers: We share necessary information with trusted third parties who assist us in operating our website, processing payments, and delivering products. These partners are bound by confidentiality agreements and may not use your information for any other purposes.
• Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate privacy safeguards.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Storage and Security

We implement security measures that reflect our commitment to excellence:

• Your data is stored on secure servers with appropriate technical and organizational measures.
• We use advanced encryption protocols for all transactions, ensuring your payment information is protected.
• We never store your complete payment details on our servers after processing your transaction.
• While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We continuously work to maintain the highest possible standards of data security.

5. Your Rights and Choices

As our valued customer, you have control over your personal information:

• Access and Update: You can review and update your personal information by logging into your account.
• Marketing Communications: You may opt-out of marketing emails at any time by using the unsubscribe link in our messages.
• Data Deletion: You can request deletion of your personal information, subject to certain legal obligations we may have to retain transaction records.
• Cookie Preferences: You can manage your cookie preferences through your browser settings (see below).

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like many elegant online experiences, our website uses cookies and similar technologies:

• Essential Cookies: Required for basic site functionality, such as adding items to your cart and processing payments.
• Analytical Cookies: Help us understand how visitors interact with our website, allowing us to improve the user experience.
• Marketing Cookies: Used to show you relevant advertisements on other websites based on your browsing behavior (only with your consent).

You can control cookies through your browser settings. Please note that disabling certain cookies may affect your shopping experience on our site.

7. International Data Transfers

As a global brand serving customers worldwide (excluding Asia and a few select remote areas), your information may be processed in countries outside your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date.

10. Contact Us

Thank you for trusting Fresh Kitchen Tools with your personal information. We are committed to protecting your privacy as we help you create beautiful dining experiences.